Mustafa Alami : Resume

Summary

Designer with a passion for blending art and technology to bring innovative experiences to life. Talented in solving complex challenges in web application interaction, video animation, branding and promotion.

Links
my site: malami.com
my blog: numyum.com
linkedin: linkedin.com/in/malami

Talents

Interaction Design
Visual Design
Concept Design
Product Management
Team Leadership
Education Technology
Social Environments
Art Direction
Branding
Promotion
Motion Graphics
3D Modeling
Animation
Video Production
Illustration
Painting

Experience

Interaction Designer

Salesforce.com

San Francisco, CA : 2/2010 - Current

Oversee all interaction design projects for the Service Cloud products, including Knowledge, Agent Console, Cases, and Customer Support Portal. Provide overall design direction and team leadership for all assigned designers.
Envision, conceptualize, and design the next-generation customer support application. Redefine the end-to-end problem-solving user experience. Socialize the self-service support model by integrating the user community and support representatives. Pitch ideas to executives and evangelize the project throughout the company. Prototype and test possible interaction scenarios to produce the best solution.

Design Director

Oracle Corporation
Think.com & ThinkQuest.org

Redwood Shores, CA : 9/2001 - 2/2010

Successfully managed the interaction design, product direction, visual design, and branding for the following web applications:
- ThinkQuest: A global student website competition and a library. The site has 3 million visits a month.
- Think.com (now part of ThinkQuest): An educational social environment that encourages kids to create, communicate and collaborate. The site has 1 million visits a month.
Interaction Design: Created intuitive applications to meet users’ needs and achieve application goals. Authored design specifications that include: interaction models, work flows, wire frames, information architectures, and user interfaces. Developed the necessary HTML and CSS prototypes to use during testing. Incorporated direct user feedback into the design cycle.
Product Management: Defined the features that enabled online social learning. Created the future product plan. Sold the plan to our board of directors, team and partners. Segmented the plan into iterative enhancements and managed delivery. Partnered with engineering to implement product direction and releases.
Visual Design: Illustrated images that appeal to a global audience. Art directed and designed interface elements and patterns.
Brand Management: Developed promotion collateral to market the programs via print and online advertisements.
People Management: Mentored and managed two designers.

Design Director

Oracle Corporation
New Internet Computer Company (NIC)

Redwood Shores, CA : 3/2000 - 9/2001

Designed the interaction, visual and brand experience of the $200 Linux Internet Appliance. NIC was a company owned by Larry Ellison. The project included all interaction design, software visual design, and company branding.

Art Director

Team Video International

Washington, DC : 4/1997 - 3/2000

Art directed, designed and animated promotion spots, show opens, and TV network ID packages for BBC America, TLC, Discovery Channel, Travel Channel, PBS, NBC4 and ABC7.
Nominated for an Emmy in 5/2000 for my graphics work on BBC America and Discovery Health.
Established and managed a design and animation department; hired designer, managed budgets and projects, and brought in new business via client proposals and story boards.
Edited complete promo spots for BBC America and a HiDef documentary for PBS.
View my animation demo reel.

3D Animator

Interface Video Production

Washington, DC : 8/1995 - 12/1996

Designed and story boarded video graphics, animated 3D projects utilizing SGI computers and Alias|Wavefront software.
Developed unique particle and animation scripts to achieve desired visual effects.

Freelance Interactive Designer

Conscious Images & Zonk Media

Washington, DC : 6/1991 - 3/1997

Created interactive product demos, touch screen applications, video wall projections, booth artwork, and conference brochures for the following clients: MCI, Hughes Defense, America Online, Grocery Manufacturers of America and Barco Projections.
Designed and adapted corporate artwork for use in interactive demos.
Developed the necessary code that integrates Macromedia Director with touch screens, laser discs and projectors.